Product Discovery : Building Products Right

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Changing market dynamics, quickly advancing technologies, and changed customer expectations have presented challenges for enterprises in recent years. Making assumptions about the features and services that will please users becomes challenging. This results in the development and release of items that are not in demand by consumers, which causes the organizations to fall short of their financial goals. Lack of product discovery is one of the causes of this failure.

Product discovery is an essential step in the product development process. It involves identifying and validating the problem that your product will solve for your customers. Building the right product is crucial for the success of any business, and product discovery is the foundation for that success.

Why product discovery is important?

  • Understanding users needs.
    One key aspect of product discovery is understanding the needs of your customers. This can be done through various methods such as customer interviews, surveys, and user testing. By gaining a deep understanding of the problem your customers are facing, you can ensure that the product you are building will meet their needs.
     
  • Identifying jobs to be done
    Another important aspect of product discovery is identifying the specific tasks or “jobs” that your customers are trying to accomplish. This can be done by using a process called “jobs to be done” (JTBD). By understanding the jobs your customers are trying to accomplish, you can create a product that truly meets their needs.

  • Validation of ideas
    Once you have a clear understanding of the problem and the jobs that need to be done, it’s important to validate your ideas and gather feedback from customers early in the process. This can be done through design sprints, which are a rapid prototyping and testing method. Design sprints allow you to quickly test potential solutions and gather feedback before investing significant resources into development.

It’s also important to involve all stakeholders in the product discovery process. This includes product managers, designers, developers, and customers. This will help ensure that everyone is on the same page and working towards a common goal.

In conclusion, product discovery is a crucial step in building the right product. By understanding the needs of your customers, identifying the specific jobs they are trying to accomplish, validating ideas through design sprints, and involving all stakeholders, you can increase the chances of creating a product that customers will love.